Last updated: [July 3, 2025]

1. Introduction
Welcome to Clique Kara. We are committed to protecting your privacy and personal data. This Privacy Policy explains how Clique Kara ("we," "us," or "our") collects, uses, discloses, and protects your personal data when you visit our website, www.cliquekara.com, which is hosted on the Shopify e-commerce platform (the "Website"), make a purchase, or interact with us.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable national data protection laws.

2. Who We Are
Clique Kara
[Your Company Legal Name, if different from Clique Kara]
81, Streatham High Road, London, SW16 1HP
[Your Company Registration Number, if applicable]
[Your Contact Email: cliquekaralondon@gmail.com]

3. What Personal Data We Collect
We may collect and process the following types of personal data:

• Identity Data: First name, last name, title.
• Contact Data: Billing address, delivery address, email address, telephone numbers.
• Financial Data: Payment card details (processed securely by our payment gateway providers, we do not store full card details on our Shopify store directly).
• Transaction Data: Details about payments to and from you, and other details of products and services you have purchased from us.
• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
• Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data: Information about how you use our Website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Collect Your Personal Data
We use different methods to collect data from and about you, including through:

• Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
• Automated technologies or interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, Browse actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Shopify also collects certain data automatically to operate our store and provide their services to us.
• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:

5. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your order, including managing payments, fees, and charges, and collecting and recovering money owed to us.
• To manage our relationship with you, which will include:
• To enable you to participate in a prize draw, competition, or complete a survey.
• To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
• To deliver relevant Website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
• To use data analytics to improve our Website, products/services, marketing, customer relationships, and experiences.
• To make suggestions and recommendations to you about goods or services that may be of interest to you.

6. Lawful Basis for Processing
We rely on the following lawful bases for processing your personal data:

• Performance of a Contract: Processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., processing your order).
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our services, marketing analysis).
• Consent: Where you have given explicit consent for us to process your personal data for a specific purpose (e.g., subscribing to marketing newsletters). You have the right to withdraw consent at any time.
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

7. How We Store Your Personal Data
Your personal data is stored on secure servers located within [Specify location, e.g., the European Economic Area (EEA) or details of global servers if applicable and covered by adequate safeguards]. As our Website is hosted on Shopify, your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. We employ robust security measures to protect your data from unauthorized access, use, or disclosure.

8. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

10. Your Data Protection Rights (GDPR Rights)
Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• The right to be informed: About how we collect and use your personal data.
• The right to access: You have the right to request a copy of the personal data we hold about you.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• The right to erasure ("right to be forgotten"): You have the right to request that we delete or remove personal data where there is no good reason for us to continue processing it.
• The right to restrict processing: You have the right to request that we suspend the processing of your personal data in certain scenarios.
• The right to data portability: You have the right to request the transfer of your personal data to you or to a third party.
• The right to object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest.
• Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at cliquekaralondon@gmail.com. Shopify also provides tools to help merchants like us respond to data subject access requests (DSARs). We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

11. Cookies
Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. Shopify uses essential cookies to run our store effectively and provide services to you. They also use non-essential cookies for analytics and advertising purposes. For detailed information on the cookies we use and the purposes for which we use them, please refer to our [Link to your Cookie Policy, if separate, otherwise explain briefly here] and Shopify's Cookie Policy which applies to data they process on your behalf.

12. Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at cliquekaralondon@gmail.com.

13. Sharing Your Personal Data (Third Parties)
We may share your personal data with the following categories of third parties for the purposes set out in Section 5:

• Shopify Inc.: As our e-commerce platform provider, Shopify collects and processes data on our behalf to operate our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Payment Gateway Providers: Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. (e.g., [Name your payment providers like Stripe, PayPal if you use others directly]).
• Service Providers: Other third-party service providers acting as processors who provide IT and system administration services, shipping services (e.g., [Name of shipping carrier]), marketing services, and other business support functions.
• Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Government & Regulatory Bodies: HMRC, regulators, and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
• Marketing Partners: Companies that help us with marketing campaigns and analytics (e.g., Google, Facebook).

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

14. International Transfers
Some of our external third parties, including Shopify, may be based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe (e.g., Shopify relies on Standard Contractual Clauses for transfers out of the EEA).

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

15. Changes to Our Privacy Policy
We keep our Privacy Policy under regular review. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

16. How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us in the following ways:

Email: cliquekaralondon@gmail.com
Postal address: 81, Streatham High Road, London, SW16 1HP

17. How to Contact the Appropriate Authorities
If you have a complaint regarding our processing of your personal data, you have the right to make a complaint at any time to the relevant supervisory authority for data protection issues. In the UK, this is the Information Commissioner's Office (ICO). You can find their details at www.ico.org.uk.

We would, however, appreciate the chance to deal with your concerns before you approach the regulator, so please contact us in the first instance.